Shipping policy

Thank you for shopping with The Organised Mums!

Orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has been shipped.

Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times for the UK is 1-3 business days while international shipping (USA, Canada, Europe, Australia) typically takes 6-12 business days and can vary upon specific location.

Please note that delivery times may vary due to carrier delays, weather, or other unforeseen circumstances.

International Shipping & Customs Fees

International orders (outside of the UK) may be subject to customs fees, VAT, and import taxes, which are determined by your local government. These charges are not included in your order total and must be paid by the recipient upon delivery. We recommend checking with your country’s customs office for more information on potential fees before placing your order.

We are not responsible for lost or stolen packages once they are marked as delivered. If this happens, please reach out to the shipping carrier directly to file a claim.

If you need any further assistance, feel free to reach out - we’re happy to help!

Thank you for your support!